Shipping policy
Thank you for shopping with HASHIM ABOIRIZAK ABDI. Specializing in trendy and wearable apparel for global customers, our brand adheres to standardized order handling and reliable cross-border logistics protocols. We dedicate ourselves to processing every clothing order accurately, packing garments neatly to avoid wrinkles, stains or transit damage, and ensuring each purchase is delivered in pristine wearable condition within reasonable shipping lead times.
1. Order Processing Time
All confirmed apparel orders will undergo merchandise sorting, quality inspection and standardized packaging procedures within 1-3 business days after order confirmation, excluding weekends and statutory public holidays. During seasonal sales peaks and large-scale promotional activities with surging order volumes, standard processing cycles may be slightly extended. Customers will receive formal notification emails promptly if any notable shipping delays occur.
2. Shipping Rates and Delivery Estimates
Shipping fees applicable to all clothing orders are automatically calculated and clearly presented on the checkout page prior to payment completion, ensuring full transparency of all logistics-related costs for every transaction.
Estimated delivery times:
Standard Shipping: 15 business days
All listed delivery durations serve only as general estimated references. Actual parcel arrival timelines may vary due to courier operational delays, customs clearance auditing procedures, severe weather conditions, international logistical bottlenecks and local holiday arrangements in destination countries.
3. Shipment Confirmation and Order Tracking
Once your apparel order is fully processed and dispatched from our warehouse, you will receive an automated shipment confirmation email containing exclusive tracking codes and detailed parcel logistics information.
Real-time tracking status and delivery progress updates will typically be activated and available for online self-inquiry within 24-48 hours after the shipping carrier completes parcel pickup and backend system synchronization.
4. Address Disclaimer and Parcel Exception Handling
Customers are solely responsible for verifying the accuracy and completeness of recipient shipping information during checkout to prevent misdelivery, parcel rejection or transit loss. HASHIM ABOIRIZAK ABDI assumes no liability for delivery failures caused by incorrect or incomplete address details provided by customers. Any packages returned due to address mismatches will incur additional reshipping fees borne entirely by the buyer.
If your clothing parcel is lost during cross-border transportation, please contact our support team within 7 days of your expected delivery date to initiate a professional logistics investigation. If your apparel items arrive with damaged packaging, fabric defects or transit-induced flaws, please submit a support request within 48 hours of delivery and attach clear photos of defective goods and outer packaging. Our team will review your case and deliver efficient solutions in a timely manner.
5. Apparel Care and Usage Liability Exclusion
Every clothing product is attached with professional care guidelines covering correct wearing, washing, drying and maintenance methods. All apparel items must be cared for in strict accordance with official product instructions. HASHIM ABOIRIZAK ABDI is not responsible for garment shrinkage, fading, deformation, fabric damage or wear caused by improper cleaning, high-temperature drying, unauthorized alteration or incorrect daily usage.
6. International Shipping and Customs Notice
Cross-border shipments of clothing products may be subject to import duties, customs tariffs and additional clearance fees based on local regulatory policies of destination regions. All such supplementary charges are the sole responsibility of customers and are not included in product prices or standard shipping expenses.
7. Contact Information
If you have any questions or inquiries regarding this Shipping Policy and your order logistics status, please reach out to our dedicated customer support team via the official details below:
Trade Name: HASHIM ABOIRIZAK ABDI
Phone number: +64 27 020 6018
Email: service@hashimabdifashion.shop
Physical address: Rawhitiroa Road, Auckland, AUK 1071, New Zealand